CoreBookings Help
Frequently Asked Questions
Everything you need to know about CoreBookings — booking, payments, setup and more.
01 — Getting Started
Getting Started
What is CoreBookings?
CoreBookings (by KRIYA) is an online booking and studio management platform built for independent yoga, Pilates, dance, fitness and art studios. It helps you manage class timetables, bookings, memberships, payments and clients — all in one place.
Is there a free trial?
Yes. CoreBookings offers a 14-day free trial with full access to all features. No credit card required. Start your free trial or book a demo and we’ll walk you through it.
What happens after the free trial?
At the end of the trial you can choose a plan and continue without any disruption to your data. If you decide not to continue, your account is simply deactivated. No charges, no lock-in.
How long does setup take?
Most studios are up and running within a few days. We help you import your schedule, passes and client data and walk you through the platform at your own pace.
How much does CoreBookings cost?
Plans start from $59/month + GST. All plans include unlimited bookings, memberships and client management. See the pricing page for a full breakdown.
02 — Bookings & Classes
Bookings & Classes
How does class booking work?
Create a timetable with date, time, duration and capacity. Your clients book online from any device, and CoreBookings handles payments, waitlists and automated reminders.
Can I manage multiple locations?
Yes. CoreBookings supports multiple studio locations. Manage timetables, instructors and clients across venues from one account.
Can I run both in-person and online classes?
Yes. CoreBookings works for in-studio and online classes. Use Zoom or other streaming tools and share join links with booked students. Manage hybrid timetables in one place.
Is there a mobile app for my clients?
Yes. CoreBookings has a mobile app for iOS and Android. Your clients can book classes, buy passes and manage their account from their phone.
03 — Payments & Memberships
Payments & Memberships
What is the transaction fee?
5% + GST per transaction. That covers all card processing — there are no additional Stripe charges on top.
Can I accept payments online?
Yes. You can charge for classes and services via credit card at booking. CoreBookings supports Stripe and Square, so clients can pay online or in person.
Can I create recurring memberships?
Yes. CoreBookings supports recurring memberships and subscriptions. Set up automatic billing so clients are charged weekly, fortnightly or monthly for unlimited or limited attendance.
Can I create intro offers and class passes?
Yes. You can create custom packages with different visit counts, validity periods and pricing. Limit intro offers to one per customer to protect your pricing.
04 — Setup & Data
Setup & Data
Can I import my customers and purchase data?
Yes. CoreBookings has a data migration module so you can import and export customers and purchase data. Migrate from other systems like Mindbody and Acuity Scheduling into your CoreBookings account.
Can I link CoreBookings with my website and social accounts?
Yes. You can embed the booking calendar on your website and link to your booking page from Facebook, Instagram or any other channel. Contact us if you need help getting it set up.
Is my data secure?
Yes. CoreBookings uses industry-standard encryption and is hosted on secure infrastructure. Payment data is handled by Stripe or Square — we never store card details.