How to guides
How to guides
- How to Open/View the Class Attendance?
- How to Check-In Customers on a Class?
- Setting up Stripe and Start Accepting Credit Cards
- How I can start using my KRIYA account for clients to be able to book classes?
- How to create a new room or location on KRIYA?
- How to run classes on the studio and online at the same time using KRIYA?
- How to Add and Manage Instructors or Teachers in KRIYA?
- How to Filter and Export / Download All Customers?
- How to limit the number of students or customers in a class?
- How does room and class capacity work?
- How does the Waiting List work on classes?
- How to merge two customer accounts?
- If I want someone to pay me on a fortnightly basis for unlimited attendance, how should I do it?
- Can I add a Cash payment to classes unpaid by Clients and not just a Credit Card Payment?
- How to run live classes using Zoom or Google Meet and how to share the class link with my students or clients?
- Can I create a variety of options for Passes and Subscription to restrict or apply only to specific classes?
- Is There a Way for me to see a Customer’s Previous Visits?
- How to change / alter / modify a customer’s email address or password from Dashboard?
- How to Modify a Pass Expiry Date, Visits or Credits Remaining?
- How to Manually Register and Enrol a Client into a Course Manually?
- How to Add / Give / Sell a New Pass to a Customer?
- How to modify class names on the Schedule?
- What do we do When we get Automatic Subscription Payment Failed Emails or Stripe API Error Emails?
- How to Cancel an Upcoming Class in the Future, for Example Taking a Week Break?
- How to Cancel a Booking both from Dashboard and the Client’s Widget?
- How to Delete a Pass or Package Applied to Someone’s Account?
- I—m doing my taxes. How do I find a breakdown of transactions (what was paid in cash, card and bank transfer)
- How do we send out an email to all customers?
- How do I set up Recurring Payments or Membership Passes?
- How do I Cancel a Customers Recurring Membership Plan?
- My Customer Used a 5 Class Pass to Book a Special Workshop instead the Workshop Pass
- How can we add additional questions to the registration form when people sign up so we can gather more information about their health and abilities?
- Are clients able to book multiple recurring classes (for example every Monday class at 8 am for an entire month), or do they need to book each class separately?
- Is it possible to allow two or more customers to share a Pass or Package?
- A customer is saying that they are having difficulties logging in – What can I do about it?
- How long before the class starts my customers can cancel their booking?
- How do I Change on Stripe to Get Paid Immediately or Every Day?
- What is Included with the Booking Confirmation Email?
- What is Included in the Purchase Confirmation Email?
- How to disconnect my Stripe account from KRIYA?
- How to change the types of passes that are valid or allowed to book a particular class?
- How to send an Email or Text Message (SMS) to my Clients or Students
- How do I limit my Free Trial intro pass to only ONE per Customer?
- Where and How Does my Students / Clients tick my Waiver?
- How To whitelist KRIYA emails using Outlook, Windows Live Mail, Hotmail and MSN? Why are KRIYA emails going to spam?
- How do I Settle a Pay Later visit booked by my Student or by me
- Where can I view the sent emails? Is there an inbox I can—t locate so I can see the outgoing emails I have sent from KRIYA?
- How to Pause Recurring Memberships/Subscriptions?
- What is the waiting period for first payout on Stripe?
- How to open a KRIYA account?
- What are Class Types and How to Delete/Edit one. What are Class Credits?
- Getting started with KRIYA – Guide to setup your account
- Editing a Class or Modifying Class Series
- How do I create and modify promo or discount codes?
- How to remove visibility of the number of students booked into each class.? How to hide class spot remaning..?
- Increase or decrease classes visible on Timetable
- Classes
- Customers
- Prices, Membership and Passes
- Reports
- Bookings
- Booking Page and Calendar Widget
- Business Details and Settings
- Email Templates
- Instructors
- Locations
- My Account
- Payments, Merchant Processing and Transactions
- Courses / Class Terms